Incident documentation/Report Template

From Wikitech

This is a template Incident Report. Please create the incident report as a subpage of the Incident documentation, named in this style: YYYYMMDD-$NameOfService

Summary

This is a short (<= 1 paragraph) of what happened. Please ensure to remove private information.

Timeline

This is a step by step outline of what happened to cause the incident and how it was remedied. Please ensure to remove private information.

Conclusions

What weakness did we learn about and how can we address them?

Actionables

Explicit next steps to prevent this from happening again as much as possible, with Phabricator tasks linked for every step.

  • Status:    In progress To do #1 (bug T815)
  • Status:    In progress To do #2 (bug T4711)